Social Media Management

We don’t look like other agencies, and our approach is far from conventional. Here’s what sets us apart.

As a team of strategy-driven creatives, we offer business owners a comprehensive marketing solution that enables them to grow their business, foster a brand community, and increase revenue. We focus on partnering with innovative brands—if you’re looking to make your marketing truly distinctive, we’d love to connect.

Social Media Marketing

Social media should never be an afterthought or treated as a standalone effort; it should seamlessly integrate with your overall marketing strategy. A well-crafted social media plan can provide numerous advantages, no matter your marketing goals. With our deep understanding of both paid and organic social landscapes, we’ll collaborate with you to identify the channels that truly enhance your business objectives. If a platform isn’t the right fit, we won’t force it into your strategy just to create a social presence that falls flat.

We also specialise in maximising your return on investment. We produce engaging content that connects with both organic and paid audiences. Performance is always at the forefront of our efforts, and social media is no exception.

Observing the Conversation

Social media platforms provide a unique opportunity to listen in on your customers’ conversations about their needs, giving you insight into how your brand and competitors fit into the picture. This allows you to influence the dialogue, and our social media management services can help enhance your SEO, digital PR, and content marketing efforts.

A common misconception is that social media operates in isolation. In reality, it becomes much more impactful when integrated into your overall digital strategy as part of an omnichannel approach. Just like any discussion, social media thrives on diverse perspectives, and we can help align your social strategy with your broader marketing objectives.

As a social media advertising agency, we harness insights from your social channels to inform our work across various areas, including lead generation, PPC, and email marketing. This creates a unified message that remains consistent in tone while being adaptable to each platform. With attribution marketing becoming increasingly essential for businesses to engage effectively at every stage of the user journey, we ensure that every interaction with your brand enhances your customers’ overall experience.

Dynamic Social Media Strategy

We’re here to develop a tailored social media management strategy that goes above and beyond your expectations. Engaging with your audience on social media is essential, as user-generated content from these platforms can lead to a 4.5% higher conversion rate.

We recognise the importance of a strategic social media marketing service that informs, engages, and converts your audience effectively.

1.0 Assessment & Goals

Focusing on your overarching marketing strategies, we’ll assess the effectiveness and strengths of your current social media platforms while identifying opportunities for enhancement. This analysis will lay the groundwork for a comprehensive, targeted social media strategy.

2.0 Competitive Analysis

We’ll evaluate your social media presence against your competitors to uncover the messages your customers are receiving, ensuring that your strategy outshines their strengths. Leveraging our in-depth knowledge of social media and your industry, we’ll highlight opportunities for elevating your brand.

3.0 Target Audience

Understanding your customers and where to reach them is crucial for any marketing initiative. If you’re not familiar with your target personas, we’ll assist you in defining who they are and how they engage on social media.

4.0 Channel Strategy

With a plethora of social media channels available, it’s essential to identify which ones align with your strategy. Whether you want to establish authority on LinkedIn, create engaging shopping experiences on Instagram and Pinterest, utilise Facebook’s advanced targeting, tap into TikTok’s extensive audience, or harness X’s (formerly Twitter) unique features, we’ll pinpoint the best platforms to achieve your goals.

5.0 Social & Paid Media Strategies

After determining the right direction and target audience, we’ll craft a detailed and engaging social media strategy to bring your brand to life. For paid social strategies, we’ll also provide an outline of the proposed budget along with anticipated reach and engagement.

6.0 Creative Development & Advertising

Once the strategy is finalised, we’ll get to work. We’ll create a campaign schedule with daily updates and tailored media assets, drafting any advertisements we plan to run, including creatives, to ensure they complement your existing social initiatives.

7.0 Campaign Implementation

This is where the real work begins! All our research and planning come together as we execute your campaign strategy. You will retain ownership of your social networks while we manage the activity on your behalf.

8.0 Optimising Social Platforms

As we progress, your customers will provide valuable insights about their experiences and expectations. We’ll leverage this data to refine your strategy, implementing automation that can swiftly respond to customer behaviour in real time across all channels.

9.0 Performance Reporting

We’ll deliver reports that focus on the metrics relevant to your specific KPIs, adhering to a schedule that works for you—typically weekly or monthly. Given the fast-paced nature of social media, we’ll keep you informed of significant trends as they arise. Rest assured, there will always be a dedicated account manager available for any inquiries.

Our Values

What makes us who we are

We’re dedicated to being your growth partners, championing your brand’s journey to disrupt the industry with innovative digital marketing. And we don’t forget to balance the fun—our team is a vibrant mix of passionate and motivated experts who live by our company values and enjoy every moment of it!

We  

We go the extra mile
to make our clients shine.

Like any great agency, we can’t help but show off a little! Hear what our clients say about it.

The boys have done a few bits for us now and always do a stand out job. Easy communication and quick and efficient work as always 👊🏼Why do we use it?

Alton's BBQ World

Quality Work

Absolutely fantastic service from Supermoon, working with them has been a blessing. I cannot recommend them enough!

Transformers.Agency

Responsiveness, Quality, Professionalism, Value

Have been using Ben and his team for many years. Glad he's expanding. His designer guy is on point.

IT Help Direct

Efficent, effective and Trustworthy.

Ready to aim for the moon? Let’s Talk